24/7 AI Dental Answering Service

AI Dental Answering Service That Books Patients—Even After Hours

Adaptify’s HIPAA-ready AI receptionist answers every call in under a second and books verified patients straight into Dentrix or OpenDental—no voicemail, just 25 ¢ per minute- no long term contracts.

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Woman with severe tooth pain phoning Adaptify’s 24/7 emergency dental answering service

24/7 Emergency Tooth-Pain Call Answering

Our AI dental answering service picks up in under one second, logs pain level and affected tooth, then books the next available slot or warm-transfers to your on-call doctor—no voicemail, no overtime staff.

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Instant Missed-Call Text-Back

If a patient hangs up, Adaptify sends a branded SMS in five seconds: “We can relieve your pain today—reply YES to book.” Clinics recover up to 28 % of leads that would have called another dentist.

Dental assistant smiling at an Adaptify missed-call SMS that re-engages a patient
Illustration showing Adaptify AI receptionist syncing appointments with Dentrix, OpenDental and Eaglesoft

Simple Integration with Dentrix, OpenDental & Eaglesoft

Appointments, caller notes, and insurance IDs post straight to the patient chart—no double entry or double bookings. Swap or add practice-management systems anytime through our Zapier connector.

  • Appointments & Notes: Posts to Dentrix, OpenDental, Eaglesoft

  • Insurance IDs: Synced into patient chart

  • Zapier Connector: Add or swap systems anytime

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Automated Recall & Hygiene-Reminder Upsells

After every emergency booking, the voice agent can offer a six-month cleaning or membership plan. Enable upsells in onboarding and watch recurring revenue grow—without extra talk time for staff.

Satisfied patient giving thumbs-up after accepting an automated six-month hygiene reminder
Graphic highlighting HIPAA-compliant call encryption and transcripts for dental practices

HIPAA-Compliant Transcripts & Recordings

All calls are encrypted (TLS 1.3 in transit, AES-256 at rest) and stored in U.S. data centres. Need a BAA? We’ll sign it. Recordings and transcripts stay linked to each patient for 30 days by default.

Bilingual English–Spanish Support

Serve your whole community: callers can switch languages mid-conversation. English and Spanish voices are built in; add French, Mandarin, or Arabic at no extra cost during setup.

Keyboard translate key and language flags symbolising bilingual English-Spanish dental AI receptionist

How an AI Dental Answering Service Fills Empty Chairs After Hours

Nearly 80 % of tooth-pain callers abandon voicemail within 30 seconds.

When a patient rings five clinics at 9 p.m., the first live voice wins the $800 crown or root-canal ticket.

Adaptify replaces voicemail with a human-sounding AI receptionist that triages pain, verifies insurance, and books chair-time on the spot—so your ops schedule starts tomorrow already half-full.

Why voicemail and generic call centres still leak revenue

Angry patient on hold with voicemail, illustrating revenue lost without Adaptify dental answering
  • Rapid drop-off: callers in pain hang up fast; overseas agents mispronounce “endodontics” and erode trust.

  • No practice-management tie-in: live centres email a .wav file; front-desk staff re-key data at 7 a.m.

  • Missed recall opportunities: most scripts omit upsells, hygiene visits or membership plans, leaving recurring revenue on the table.

What Adaptify adds—every night of the year

Dentist using smartphone to review Adaptify AI receptionist’s instant triage and live booking alerts
  • Instant triage – Pain level, affected tooth number, insurance provider, and urgency tag (Swelling, Avulsed Tooth, Routine) captured in <60 sec.

  • Live booking – WRITES the appointment directly into Dentrix, OpenDental, Eaglesoft, or Google Calendar—no clipboard or double entry.

  • Missed-call rescue – Fires a “We can see you tomorrow—reply YES” SMS in five seconds, recapturing up to 28 % of abandons.

  • Recall upsell – Offers a six-month cleaning after confirming the emergency visit, boosting predictable hygiene revenue without extra staff time.

Real-world impact (30-day snapshot)

BrightSmile Dental swapped voicemail for Adaptify and in the first month they:

  • answered 100 % of after-hours calls,

  • booked 19 additional emergency patients (avg. $820 each),

  • recovered 12 hygiene appointments via automated upsell, and

  • saved 46 staff hours previously spent on night dispatch and morning data entry.

That’s $20 k in new revenue and a 70 % cut in phone-support cost—without hiring another CSR.

Why Dental Practices Choose Adaptify

99.9 % Uptime SLA

Redundant cloud voice nodes keep your phone line live—even when carriers hiccup—so emergency patients always reach a real greeting.

HIPAA-Ready Out of the Box

TLS 1.3 in transit, AES-256 at rest, U.S. data centres, full audit log, and a signed BAA on request.

Go Live in 3 Days

We script, train, and connect your AI receptionist to Dentrix, OpenDental, or Eaglesoft in 72 hours—zero DIY dashboards.

70 % Cost-Savings

Pay one $490 setup fee and just 25 ¢ per handled minute; most practices cut phone bills by two-thirds while answering every ring.

Bilingual English ⇄ Spanish

Serve your entire patient base; callers can switch languages mid-conversation. Add more languages during setup at no extra cost.

Human Handoff on Demand

Complex cases warm-transfer to your staff with the live transcript, so no caller repeats themselves and no treatment plan is lost.

Pricing

Transparent AI Dental Answering Service Pricing

Pay a one-time setup fee, then only for the live minutes our AI receptionist actually handles—no contracts, minimums, or hidden add-ons.

Dental clinic owner smiling after switching to Adaptify’s pay-as-you-go dental answering pricing
Most practices cut phone-support costs by about 70 % while answering every patient call.

One-Time Setup

$490 paid once.

Custom greeting & triage script written by Adaptify
Voice model tuned for crown, implant & endo terminology
Dentrix, OpenDental, Eaglesoft or Zapier integration
HIPAA BAA included
Go live in ≤ 72 hours

Usage

$0.25/min

24/7 call answering + appointment scheduling
Missed-call SMS follow-up included
Unlimited locations and extensions
Six-second rounding; idle & ringing time cost $0
Pause anytime—no contract
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Our Process

3-Step Launch — Your AI Dental Receptionist Live in 72 Hours

01

Discovery & Call-Flow Design

We hop on a 30-minute strategy call, capture your greeting, pain-triage questions, insurance script, and escalation rules—no IVR templates for you to write.

02

Voice Training & PMS Integration

Adaptify engineers train the model on dental terminology, then connect Dentrix, OpenDental, Eaglesoft (or Zapier) so appointments and notes flow straight into the patient chart.

03

Go Live & Continuous Tuning

We flip the switch, monitor the first 50 calls, and fine-tune intents until accuracy tops 95%. From there you pay only for handled minutes—pause anytime.

Frequently Asked Questions

1. How does AI dental answering service pricing work?

You pay a one-time $490 setup, then 25 ¢ per handled minute. Minutes are metered only while the agent or caller is speaking—ringing, hold, and idle time cost $0. No calls this month? No usage bill.

2. Is Adaptify HIPAA-compliant?

Yes. Calls are encrypted end-to-end (TLS 1.3 in transit, AES-256 at rest) and stored in U.S. data centres. We’ll sign a BAA during onboarding and provide 30-day call-log retention by default.

3. Can the AI verify insurance and book in Dentrix or OpenDental?

During setup we connect your PMS via API. The agent captures provider name, member ID, and DOB, then writes a fully-populated appointment to Dentrix, OpenDental, Eaglesoft, or Zapier—no re-typing.

4. How fast can we launch an AI dental receptionist?

Most practices go live in 72 hours: Day 1 discovery call, Day 2 voice training + PMS integration, Day 3 soft launch and tuning.

5. What happens if the AI can’t answer a patient’s question?

If confidence drops below 95 %, the agent warm-transfers to your staff with the live transcript so the patient never repeats themselves.

6. Does Adaptify handle Spanish-speaking patients?

English and Spanish voices are built in; callers can switch languages mid-conversation. Additional languages (French, Mandarin, Arabic) can be added at no extra cost.

7. How does the cost compare to a live dental answering service?

Live centres typically charge $1–$1.50 per minute plus base fees. Adaptify’s flat 25 ¢ rate saves most practices about 70 % while answering every call 24/7.

8. Can the agent upsell hygiene recalls or membership plans?

Yes—toggle “Recall Upsell” in onboarding and the AI will offer a six-month cleaning or membership after confirming the emergency booking, boosting predictable revenue without extra talk time.

Launch Your AI Dental Receptionist in 72 Hours

Stop losing after-hours tooth-pain calls. Book a quick demo today and have Adaptify answering, qualifying, and scheduling your patients—24/7—for just 25 ¢ per handled minute.

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