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Gym Answering Service That Books Members 24/7

Stop losing prospects to voicemail. Our fitness answering service picks up instantly, captures intake details, places confirmed tours, classes, and personal training sessions on your calendar, and routes priority calls to your team. It’s your wellness center virtual receptionist, without the overhead. Go live in 3 days. No software to learn.

  • Live in 3 days

  • 240 free minutes included

  • HIPAA, GDPR, SOC 2

Live Demo

Hear Your Gym Answering Service in Action

Enter your number to hear the greeting, qualification, and scheduling flow in seconds.

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This Demo Agent Can

  • Book tours, classes, and PT consults automatically

    Collects membership goals, preferred times, and places confirmed slots on your calendar.

  • Capture member context for routing

    Cancellations, freezes, billing questions, urgent facility issues, and contact info.

  • Transfer priority callers to another agent

    In the demo, transfers work for saved numbers only.

  • Record and summarize every call

    Names, numbers, intent, and notes your team can use.

Prefer to Call the Demo Directly?

Call: (XXX) XXX-XXXX

Why Fitness Centers Switch to Adaptify

Built for Gyms, Studios & Wellness Centers

CRM dashboard hologram illustrating Adaptify AI receptionist syncing calls to Salesforce, Zendesk and 2 000+ apps.

Voices That Sound 100% Human

Natural pacing, tone, and professionalism that reflects your brand.

CRM dashboard hologram illustrating Adaptify AI receptionist syncing calls to Salesforce, Zendesk and 2 000+ apps.

Works With Your Tools

Any calendar. Popular platforms like Mindbody, Zen Planner, Glofox, ABC Fitness, ClubReady, PushPress, and Vagaro. Plus Zapier and webhooks. See all on Integrations.

CRM dashboard hologram illustrating Adaptify AI receptionist syncing calls to Salesforce, Zendesk and 2 000+ apps.

Bilingual Capability

English plus one additional language like Spanish, French, or Mandarin to serve more members.

CRM dashboard hologram illustrating Adaptify AI receptionist syncing calls to Salesforce, Zendesk and 2 000+ apps.

Trained for Fitness & Wellness Workflows

Custom scripts for new member intake, class bookings, PT scheduling, trials and guest passes, freeze/unfreeze, cancellations, upgrades, and VIP routing.

Before and After

Before: Without Adaptify

  • Missed calls and voicemails

    Prospects join elsewhere.

  • Slow response times

    After-hours waits until morning.

  • Manual scheduling

    Back and forth and no shows.

  • Higher front desk costs

    You pay for idle time whether calls come in or not.

Answer rate
74%
Avg response time
3 min
Bookings per week
23

After: With Adaptify

  • Every call answered 24/7

    Customers reach a real solution on the first call.

  • Instant booking

    Confirmed sessions go straight to your calendar.

  • Priority escalation

    Urgent calls reach the right person fast.

  • Lower cost per booking

    Pay per minute only when calls happen.

Answer rate
99%+
Avg response time
< 1 sec
Bookings per week
39
💡 Results vary by location size and call volume. Your dashboard includes recordings, transcripts, and analytics for every call

How It Works

How Your Gym Answering Service Works

01

Answer Every Call Instantly

Your wellness center virtual receptionist picks up every member and lead 24/7.

02

Pre-Qualify and Book to Calendar

Captures goals, service type (tour, class, PT), preferences, and timing, then books into your calendar.

03

Route Priority Calls to Your Team

Cancellations, billing, facility issues, and VIPs connect to your designated contact with fallbacks.

04

Track Every Call in Your Dashboard

Recordings, transcripts, and analytics for QA, training, and source-level conversion.

Real Impact in Days

Proven Results for Gyms

More New Member Bookings

Convert after-hours and peak-time calls.

No Missed Calls

Every prospect and member answered instantly.

Lower Front Desk Costs

Less than call centers and front-desk overtime.

Handle Multiple Calls at Once

No one sits on hold.

Always On Brand

Consistent, professional communication.

Full Transparency

Recordings, transcripts, and analytics in your dashboard.
💬 “Our phones used to overflow during evenings and weekends. Now tours and PT consults get booked automatically, and membership sign-ups climbed in the first month.”Kevin S., GM, Northline Fitness, Austin, TX

Our Pricing

Simple Gym Answering Service Pricing

Pay Only for What You Need

Business owner smiling after switching to Adaptify’s transparent pay-as-you-go AI receptionist pricing.
“Setup took three days and missed calls dropped to near zero. We only pay for minutes.”

One-Time Setup

$590 paid once.

Full setup, call-flow design, and AI training
Free dedicated US or Canadian phone number
240 free minutes (about 48 calls)
CRM + calendar integration
Call dashboard with recordings, transcripts, and analytics
Ongoing fine-tuning during first month

Ongoing Minute Bundles

$0.24/min

Buy only the minutes you need, top up anytime
Unused minutes roll over for 3 months
No charges if no calls are answered
Secure Your Setup →

No Software to Learn. We Do It All for You.

You get a done-for-you gym answering service, not another tool to figure out.

  • Fully Done for You

    Voice, scripts, integrations, and testing by our engineers.

  • Live in 3 Business Days

    Number, calendar connection, and launch checklist.

  • 240 Free Minutes to Start

    Unused minutes roll over for 3 months.

  • 1 Month of Fine-Tuning

    Optimized based on real calls.

FAQs - Gym Answering Service

1. What is a gym answering service and how does it help?

A 24/7 fitness answering service that answers every call, books tours/classes/PT to your calendar, captures member details, and routes priority calls, plus recordings, transcripts, and analytics.

2. How is AI different from a traditional call center?

Instant pickup, no holds, consistent scripts, and integrations with your tools. You pay per minute only when calls happen.

3. Do you offer an after-hours gym answering service?

Yes — nights, weekends, and holidays. The agent follows your rules, captures full details, and routes priority callers immediately.

4. Can it schedule tours, classes, and personal training?

Yes. It asks screening questions, checks availability, and places confirmed bookings. Optional confirmations and reminders reduce no-shows.

5. Can it manage freezes, cancellations, and upgrades?

Yes. It collects the request, verifies identity, applies your policy rules, and routes to the right contact if needed.

6. Where do urgent facility or billing issues go?

To your designated on-call contact or ring group. You control schedules, targets, and fallbacks.

7. Which tools do you integrate with?

Any calendar. Platforms like Mindbody, Zen Planner, Glofox, ABC Fitness, ClubReady, PushPress, and Vagaro, plus Zapier and webhooks. See all on the Integrations page.

8. What does the dashboard include?

You get recordings, transcripts, and analytics for every call.

9. What does it cost and how are minutes billed?

One-time setup is $590. Usage is $0.24 per minute. Unused minutes roll over for 3 months. No contract and no charges if no calls are answered.

10. Is it bilingual?

Yes. English is default, then you can add Spanish, French, Mandarin, Portuguese, or Italian.

11. Is data secure and compliant?

Yes. Data is encrypted in transit and at rest with role-based access and audit logs.

12. How do I start right now?

Click Build Your Agent, complete checkout, then fill a short form. We’ll build your gym answering service and go live in about 3 days. Prefer to talk first? You can schedule a call after checkout.

Stop Missing Calls. Start Booking Members 24/7

Your wellness center virtual receptionist can be live in 72 hours or less.

  • Full setup, done for you
  • 240 free call minutes included
  • CRM + calendar integration
  • Secure dashboard with recordings, and analytics
  • No contract, pay only for minutes you use
Build Your Agent
⚡ Only 6 Onboarding Slots Left This Week