Hotel Answering Service That Books Reservations 24/7
Stop losing guests to voicemail. Our after-hours hotel answering service answers instantly, captures guest details, places confirmed bookings on your calendar/PMS, and routes urgent issues to your manager on duty. This is your AI voice receptionist for hotels, without the overhead. Go live in 3 days. No software to learn.
Live in 3 days
240 free minutes included
HIPAA, GDPR, SOC 2
Live Demo: Instant AI Callback
Hear Your Hotel Answering Service in Action
Enter your number to experience the greeting, intake, and reservation flow in seconds.
Our AI receptionist will call you in the next few seconds.
This Demo Agent Can
Book reservations automatically
Dates, room type, guest count, special requests, and confirmation to your system.
Capture guest context for routing
Late check-in, special requests, loyalty/VIP status, and contact details.
Transfer priority callers to another agent
In the demo, transfers work only to saved numbers.
Record and summarize every call
Names, numbers, intent, and notes your team can use.
Prefer to Call the Demo Directly?
Call: (XXX) XXX-XXXXWhy Hotels Switch to Adaptify
Built For Hotels and Hospitality
Voices That Sound 100% Human
Natural pacing, tone, and hospitality-grade etiquette. You can even upload a custom voice.
Works With Your Tools
Any calendar. Popular hotel systems like Opera Cloud (Oracle), Mews, Cloudbeds, StayNTouch, Hotelogix, and Maestro PMS. Plus Zapier and webhooks. See all on Integrations.
Bilingual Capability
English plus one additional language like Spanish, French, or Mandarin to serve international guests.
Trained for Hotel Workflows
Custom scripts for reservations, late check-ins, early check-out, amenities questions, group blocks, corporate rates, cancellations, and urgent escalations (e.g., maintenance, overbooking).
Before and After
Before: Without Adaptify
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Missed calls and voicemails
Guests book elsewhere.
Slow response times
After hours waits until morning
Manual scheduling
Back and forth and no shows.
Higher front desk costs
You pay for idle time whether calls come in or not.
After: With Adaptify
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Every call answered 24/7
Customers reach a real solution on the first call.
Instant job scheduling
Confirmed slots go straight to your calendar.
Priority escalation
Urgent calls connect to your on-call clinician fast.
Lower cost per patient
Pay per minute only when calls happen.
How It Works
How Your Hotel Answering Service Works
Answer Every Call Instantly
Your AI hotel receptionist picks up every guest and lead 24/7.
Pre-Qualify and Book to Calendar/PMS
Captures dates, room type, occupancy, and preferences, then books into your calendar or PMS.
Route Priority Calls to Your Team
Late-night check-ins, VIPs, groups, and urgent requests connect to your designated contact with fallbacks.
Track Every Call in Your Dashboard
Recordings, transcripts, and analytics for QA, training, and campaign/source-level conversion.
Real Impact in Days
Proven Results for Hotels
More Direct Reservations
No Missed Calls
Lower Front Desk Costs
Handle Multiple Calls at Once
Always On Brand
Full Transparency
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Our Pricing
Simple Hotel Answering Service Pricing
Pay Only for What You Need
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One-Time Setup
$590 paid once.
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Ongoing Minute Bundles
$0.24/min
Onboarding Process
Your AI Receptionist Live in 3 Days. No Tech Skills Needed
No contract. Minutes roll over for 3 months. No charges if no calls are answered.
No Software to Learn. We Do It All for You.
You get a done-for-you hotel answering service, not another tool to figure out.
Fully Done for You
Voice, scripts, integrations, and testing by our engineers.
Live in 3 Business Days
Number, calendar connection, and launch checklist.
240 Free Minutes to Start
Unused minutes roll over for 3 months.
1 Month of Fine-Tuning
Optimized based on real calls.
No contract. Pay only for minutes you use. No charges if no calls are answered.
FAQs - Hotel Answering Service
1. What is a hotel answering service and how does it help properties?
A 24/7 AI voice receptionist for hotels that answers every call, books reservations to your calendar/PMS, captures guest details, and routes priority issues to your team, plus recordings, transcripts, and analytics.
2. How is AI different from a traditional call center?
Instant pickup, no holds, consistent hospitality scripts, and integrations with your tools. You pay per minute only when calls happen.
3. Do you offer an after-hours hotel answering service?
Yes. Nights, weekends, and holidays. The agent follows your rules, captures full guest details, and routes priority callers immediately.
4. Can it book reservations and group blocks?
Yes. It asks screening questions, checks availability rules, and places confirmed bookings. It can capture group inquiries and alert your sales team.
5. Can it handle late check-ins and special requests?
Yes. It can note ETA, parking, accessibility, crib/rollaway, pet rooms, and route urgent needs to the manager on duty.
6. Does it give travel or legal advice?
No. It performs scripted intake and scheduling, then routes or books according to your rules. It does not provide travel or legal advice.
7. Where do urgent calls go?
To your designated manager on duty or ring group. You control schedules, targets, and fallbacks.
8. Which tools do you integrate with?
Any calendar. Hotel systems like Opera Cloud, Mews, Cloudbeds, StayNTouch, Hotelogix, and Maestro PMS. Plus Zapier and webhooks. See all on the Integrations page.
9. How fast can we go live and what do you need from us?
3 business days. After setup, you’ll complete a 5-minute form with script, routing rules, escalation contacts, and the calendar/PMS to book into. We build and test, send your number and dashboard, then you go live.
10. What does the dashboard include?
Recordings, transcripts, and analytics for every call. Track answer rate, response time, bookings, outcomes, and conversion by source or campaign.
11. What does it cost and how are minutes billed?
One-time setup is $590. Usage is $0.24 per minute. Unused minutes roll over for 3 months. No contract and no charges if no calls are answered.
12. Is guest data secure?
Yes. Data is encrypted in transit and at rest with role-based access and audit logs.
13. How do I start right now?
Click Build Your Agent, complete checkout, then fill a short form. We’ll build your hotel answering service and go live in about 3 days. Prefer to talk first? You can schedule a call after checkout.
Stop Missing Calls. Start Booking Hotel Reservations 24/7
Your AI hotel receptionist can be live in 72 hours or less.
- Full setup, done for you
- 240 free call minutes included
- CRM + calendar integration
- Secure dashboard with recordings, and analytics
- No contract, pay only for minutes you use
