Medical Answering Service That Books Patients 24/7
Stop sending patients to voicemail. Our after-hours medical answering service answers instantly, captures intake details, books appointments directly to your calendar, and routes urgent calls to your on-call clinician. It’s your AI medical receptionist, without the overhead. Go live in 3 days. No software to learn.
Live in 3 days
240 free minutes included
HIPAA, GDPR, SOC 2
Live Demo. Instant AI Callback
Hear Your Medical Answering Service in Action
Enter your number to hear the greeting, intake, and booking flow in seconds.
Our AI receptionist will call you in the next few seconds.
This Demo Agent Can
Book new patients automatically
Screens for reason for visit and places confirmed slots on your calendar.
Capture clinical context for routing
Reason, symptoms, duration, medications, and caller details.
Transfer urgent calls to your team
Warm transfers with smart retries and fallbacks.
Record and summarize every call
Names, numbers, intent, and clean notes your team can use.
Prefer to Call the Demo Agent Directly?
Call: (XXX) XXX-XXXXWhy Medical Practices Switch to Adaptify
Built For Medical Practices
Voices That Sound 100% Human
Natural pacing, tone, and empathy that patients trust. You can even upload a custom brand voice.
Works With Your Tools
Any calendar. Popular practice platforms like athenahealth, DrChrono, eClinicalWorks, Kareo, NextGen, and SimplePractice. See all on Integrations.
Bilingual Capability
Serve more patients with English plus Spanish, French, or Mandarin. Additional languages available on request, ideal for mixed-language markets and after-hours coverage.
Trained for Healthcare
Custom flows for new patient intake, follow-ups, refill requests, insurance questions, and non-clinical triage with escalation rules you control.
Before and After
Before: Without Adaptify
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Missed calls and voicemails
Patients go elsewhere.
Slow response times
After-hours callers wait until morning.
Manual scheduling
Back-and-forth and no-shows.
Higher labor costs
You pay for idle time whether calls come in or not.
After: With Adaptify
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Every call answered 24/7
First-call resolution for patients and referrals.
Instant appointment scheduling
Confirmed slots land on your calendar.
Priority escalation
Urgent calls connect to your on-call clinician fast.
Lower cost per patient
Pay per minute only when calls happen.
How It Works
How Your Medical Answering Service Works
Answer Every Call Instantly
Your AI medical receptionist picks up every patient and referral 24/7, including weekends and holidays.
Pre-Qualify and Book to Calendar
Captures reason for visit, symptoms, preferences, insurance basics, and provider matching, then books a confirmed slot in your calendar.
Route Priority Calls to Your Team
Emergencies and high-priority cases are warm-transferred to your designated contact with smart retries and fallbacks.
Track Every Call in Your Dashboard
Recordings, transcripts, and analytics for QA, training, and source-level conversion.
Real Impact in Days
Proven Results for Medical Practices
More New Patient Bookings
No Missed Calls
Lower Front Desk Costs
Handle Multiple Calls at Once
Always On-Brand
Full Transparency
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Our Pricing
Simple Medical Answering Service Pricing
Pay Only for What You Need
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One-Time Setup
$590 paid once.
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Ongoing Minute Bundles
$0.24/min
Onboarding Process
Your AI Receptionist Live in 3 Days. No Tech Skills Needed
No contract. Minutes roll over for 3 months. No charges if no calls are answered.
No Software to Learn. We Do It All for You.
You get a done-for-you medical answering service, not another tool to figure out.
Fully Done for You
Voice, scripts, integrations, and testing by our engineers.
Live in 3 Business Days
Number, calendar connection, and launch checklist.
240 Free Minutes to Start
Unused minutes roll over for 3 months.
1 Month of Fine-Tuning
Optimized based on real calls.
No contract. Pay only for minutes you use. No charges if no calls are answered.
FAQs - Medical Answering Service
1. What is a medical answering service and how does it help practices?
A 24/7 AI medical receptionist that answers every call, completes intake, books appointments, and routes priority callers to your team. You get recordings, transcripts, and analytics in one dashboard.
2. How is AI different from a traditional call center?
Instant pickup with no holds, on-brand scripts every time, integrations with your tools, and pay-per-minute billing only when calls happen.
3. Do you offer an after-hours medical answering service?
Yes. Nights, weekends, and holidays. The agent follows your rules, captures full details, and routes priority calls immediately.
4. Can it book new patient and follow-up appointments?
Yes. It asks screening questions, checks availability, and places confirmed bookings on your calendar. Optional confirmations and reminders.
5. Can it capture insurance and referral information?
Yes. It can collect payer name, member ID, referral source, DOB, and contact details for your team to verify. Custom fields are supported.
6. Does it provide medical advice?
No. It performs scripted intake and scheduling only, then routes or books according to your rules. It does not provide medical advice and is not a substitute for emergency care.
7. Where do urgent calls go?
To your designated on-call clinician, nurse line, or ring group. You control schedules, targets, and fallbacks.
8. Which tools do you integrate with?
Any calendar. Popular practice platforms like athenahealth, DrChrono, eClinicalWorks, Kareo, NextGen, and SimplePractice. Plus Zapier and webhooks. See all on the Integrations here.
9. How fast can we go live and what do you need from us?
About 3 business days. After you secure setup, you’ll complete a 5-minute form with script, routing rules, escalation contacts, intake fields, and calendar access. We build and test, then send your number and dashboard so you can go live.
10. What does the dashboard include?
Recordings, full transcripts, and analytics. Track answer rate, response time, bookings, outcomes, and conversion by source or campaign.
11. What does it cost and how are minutes billed?
One-time setup is $590. Usage is $0.24 per minute. Unused minutes roll over for 3 months. No contract and no charges if no calls are answered.
12. Is data secure and compliant?
Yes. HIPAA-ready (BAA available before go-live), GDPR-aligned practices, and SOC 2–attested platform with encryption in transit and at rest, role-based access, and audit logs.
13. How do I start right now?
Click Build Your Agent, complete checkout, then fill a short form. We’ll build your medical answering service and go live in about 3 days. Prefer to talk first? You can schedule a call after checkout.
Stop Missing Calls. Start Booking Patients 24/7
Your AI medical receptionist can be live in 72 hours or less.
- Full setup, done for you
- 240 free call minutes included
- CRM + calendar integration
- Secure dashboard with recordings and analytics
- No contract, pay only for minutes you use
