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Taxi Call Answering Service That Books Rides 24/7

Stop losing fares to voicemail. Our after-hours taxi answering service answers instantly, captures pickup and dropoff, schedules rides in your dispatch, and routes urgent requests to your on call dispatcher or driver. This is your AI call bot for taxi operations without the overhead. Go live in 3 days. No software to learn.

  • Live in 3 days

  • 240 free minutes included

  • HIPAA, GDPR, SOC 2

Live Demo: Instant AI Callback

Hear Your Taxi Answering Service in Action

Enter your number to hear the greeting, intake, and dispatch flow in seconds.

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This Demo Agent Can

  • Book new rides automatically

    Pickup, drop-off, time, passenger count, luggage, accessibility needs.

  • Capture trip context for routing

    Airport/run type, payment method on file, account code/PO.

  • Transfer priority calls to your dispatcher

    In the demo, transfers work for saved numbers only.

  • Record and summarize every call

    Names, numbers, intent, and notes your team can use.

Prefer to Call the Demo Directly?

Call: (XXX) XXX-XXXX

Why Roofing Taxi companies Switch to Adaptify

Built for Taxi and Private Hire

CRM dashboard hologram illustrating Adaptify AI receptionist syncing calls to Salesforce, Zendesk and 2 000+ apps.

Voices That Sound 100% Human

Natural pacing, tone, and empathy riders trust. You can even upload a custom brand voice.

CRM dashboard hologram illustrating Adaptify AI receptionist syncing calls to Salesforce, Zendesk and 2 000+ apps.

Works With Your Tools

Connect your calendar and dispatch via webhooks/APIs and popular automation platforms. See all on Integrations.

CRM dashboard hologram illustrating Adaptify AI receptionist syncing calls to Salesforce, Zendesk and 2 000+ apps.

Bilingual Capability

Serve more riders with English plus Spanish, French, or Mandarin. Additional languages on request—perfect for tourist and airport traffic.

CRM dashboard hologram illustrating Adaptify AI receptionist syncing calls to Salesforce, Zendesk and 2 000+ apps.

Trained for Transportation

Custom flows for ASAP pickups, scheduled rides, airport runs, VIP/account jobs, wheelchair-accessible vehicles, and parcel delivery, with escalation rules you control.

Before and After

Before: Without Adaptify

  • Missed calls and voicemails

    Riders book elsewhere.

  • Slow response times

    After-hours waits until morning

  • Manual dispatching

    Back-and-forth leads to lost jobs.

  • Higher labor costs

    You pay for idle time whether calls come in or not.

Answer rate
74%
Avg response time
3 min
Rides per week
23

After: With Adaptify

  • Every call answered 24/7

    First-call resolution for riders and corporate accounts.

  • Instant ride scheduling

    Confirmed jobs land in your dispatch or calendar.

  • Priority escalation

    VIPs and urgent requests reach your team fast.

  • Lower cost per ride

    Pay per minute only when calls happen.

Answer rate
99%+
Avg response time
< 1 sec
Rides per week
39
💡 Results vary by fleet size and call volume. Your dashboard includes recordings, transcripts, and analytics for every call.

How It Works

How Your Taxi Answering Service Works

01

Answer Every Call Instantly

Your AI taxi receptionist picks up riders and accounts 24/7, including weekends and holidays.

02

Pre-Qualify and Book to Dispatch

Captures pickup, drop-off, time window, passenger count, luggage, accessibility, and payment basics, then books the ride in your workflow.

03

Route Priority Calls to Your Team

VIPs, stranded riders, and urgent changes are warm-transferred to your dispatcher with smart retries and fallbacks.

04

Track Every Call in Your Dashboard

Recordings, transcripts, and analytics for QA, training, and conversion by source or campaign.

Real Impact in Days

Proven Results for Taxi Fleets

More Completed Bookings

Convert after-hours and peak-time calls.

No Missed Calls

Every rider answered instantly.

Lower Dispatcher Costs

Less spend than call centers and overtime.

Handle Multiple Calls at Once

No one sits on hold.

Always On-Brand

Consistent, professional communication.

Full Transparency

Recordings, transcripts, and analytics in your dashboard.
💬 “Evening calls no longer go to voicemail. Airport runs and corporate bookings increased in month one, and priority callers reach dispatch immediately.”Ray S., Dispatch Manager, Metro City Taxi, Phoenix, AZ

Our Pricing

Simple Taxi Answering Service Pricing

Pay Only for What You Need

Business owner smiling after switching to Adaptify’s transparent pay-as-you-go AI receptionist pricing.
“Setup took three days and missed calls dropped to near zero. We only pay for minutes.”

One-Time Setup

$590 paid once.

Full setup, call-flow design, and AI training
Free dedicated US or Canadian phone number
240 free minutes (about 48 calls)
CRM + calendar integration
Call dashboard with recordings, transcripts, and analytics
Ongoing fine-tuning during first month

Ongoing Minute Bundles

$0.24/min

Buy only the minutes you need, top up anytime
Unused minutes roll over for 3 months
No charges if no calls are answered
Secure Your Setup →

No Software to Learn. We Do It All for You.

You get a done-for-you taxi answering service, not another tool to figure out.

  • Fully Done for You

    Voice, scripts, integrations, and testing by our engineers.

  • Live in 3 Business Days

    Number, calendar connection, and launch checklist.

  • 240 Free Minutes to Start

    Unused minutes roll over for 3 months.

  • 1 Month of Fine-Tuning

    Optimized based on real calls.

FAQs - Taxi Call Answering Service

1. What is a taxi call answering service and how does it help fleets?

A 24/7 AI taxi receptionist that answers every call, completes ride intake, books jobs to your dispatch, and routes priority callers to your team. You get recordings, transcripts, and analytics in one dashboard.

2. How is AI different from a traditional call center?

Instant pickup with no holds, on-brand scripts every time, integrations with your tools, and pay-per-minute billing only when calls happen.

3. Do you offer an after-hours taxi answering service?

Yes, nights, weekends, and holidays. The agent follows your rules, captures full details, and routes priority calls immediately.

4. Can it book rides and schedule pickups?

Yes. It asks screening questions, checks availability windows, and places confirmed bookings in your workflow. Optional confirmations and reminders.

5. Can you text back missed callers automatically?

Yes. Missed-call text back sends an SMS with your booking link or offers a fast callback from the agent to recover the job.

6. Can it quote fares or ETAs?

It can share flat rates or price ranges you provide and give pickup windows you define. It does not set fares on its own.

7. Where do VIP or priority calls go?

To your designated dispatcher, on-call phone, or ring group. You control schedules, targets, and fallbacks.

8. Which tools do you integrate with?

Calendars, dispatch via webhooks/APIs, and popular automation platforms. See all on the Integrations page.

9. How fast can we go live and what do you need from us?

About 3 business days. After setup, you’ll complete a 5-minute form with script, routing rules, escalation contacts, intake fields, and where to book. We build and test, then send your number and dashboard so you can go live.

10. What does the dashboard include?

Recordings, full transcripts, and analytics. Track answer rate, response time, bookings, outcomes, and conversion by source or campaign.

11. What does it cost and how are minutes billed?

One-time setup is $590. Usage is $0.24 per minute. Unused minutes roll over for 3 months. No contract and no charges if no calls are answered.

12. Is data secure?

Yes. Encryption in transit and at rest, role-based access, and audit logs.

13. How do I start right now?

Click Build Your Agent, complete checkout, then fill a short form. We’ll build your taxi answering service and go live in about 3 days. Prefer to talk first? You can schedule a call after checkout.

Stop Missing Calls. Start Booking Rides 24/7

Your AI taxi receptionist can be live in 72 hours or less.

  • Full setup, done for you
  • 240 free call minutes included
  • CRM + calendar integration
  • Secure dashboard with recordings, and analytics
  • No contract, pay only for minutes you use
Build Your Agent
⚡ Only 6 Onboarding Slots Left This Week