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Veterinary Answering Service That Books Appointments 24/7

Stop sending pet owners to voicemail. Our after-hours veterinary answering service answers instantly, captures intake details, books confirmed visits on your calendar, and routes urgent cases to your on-call team. This is your AI vet receptionist without the overhead. Go live in 3 days. No software to learn.

  • Live in 3 days

  • 240 free minutes included

  • HIPAA, GDPR, SOC 2

Live Demo: Instant AI Callback

Hear Your Veterinary Answering Service in Action

Enter your number to experience the greeting, intake, and booking flow in seconds.

Your live demo is on the way!
Our AI receptionist will call you in the next few seconds.
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This Demo Agent Can

  • Book appointments automatically

    Places confirmed slots on your calendar.

  • Capture clinical context for routing

    Pet name, species/breed, age, reason for visit, medications, and contact info.

  • Transfer urgent calls to another agent

    In the demo, transfers work for saved numbers only.

  • Record and summarize every call

    Names, numbers, intent, and notes your team can use.

Prefer to Call the Demo Directly?

Call: (XXX) XXX-XXXX

Why Veterinary Clinics Switch to Adaptify

Built for Veterinary Clinics and Animal Hospitals

CRM dashboard hologram illustrating Adaptify AI receptionist syncing calls to Salesforce, Zendesk and 2 000+ apps.

Voices That Sound 100% Human

Natural pacing, tone, and empathy with pet owners. You can even upload a custom voice.

CRM dashboard hologram illustrating Adaptify AI receptionist syncing calls to Salesforce, Zendesk and 2 000+ apps.

Works With Your Tools

Any calendar. Popular veterinary platforms like ezyVet, Cornerstone, AVImark, IDEXX Neo, Covetrus Pulse, and Shepherd. See all on Integrations.

CRM dashboard hologram illustrating Adaptify AI receptionist syncing calls to Salesforce, Zendesk and 2 000+ apps.

Bilingual Capability

English plus one additional language like Spanish, French, or Mandarin to serve more pet owners.

CRM dashboard hologram illustrating Adaptify AI receptionist syncing calls to Salesforce, Zendesk and 2 000+ apps.

Trained for Veterinary Workflows

Custom scripts for new client intake, sick/urgent appointments, wellness visits, surgery scheduling, prescription refills, and post-op follow-ups.

Before and After

Before: Without Adaptify

  • Missed calls and voicemails

    Pet owners go elsewhere.

  • Slow response times

    After-hours waits until morning.

  • Manual scheduling

    Back and forth and no shows.

  • Higher labor costs

    You pay for idle time whether calls come in or not.

Answer rate
74%
Avg response time
3 min
Bookings per week
23

After: With Adaptify

  • Every call answered 24/7

    Customers reach a real solution on the first call.

  • Instant job scheduling

    Confirmed slots go straight to your calendar.

  • Priority escalation

    Urgent calls connect to your on-call clinician fast.

  • Lower cost per patient

    Pay per minute only when calls happen.

Answer rate
99%+
Avg response time
< 1 sec
Bookings per week
39
💡 Results vary by clinic size and call volume. Your dashboard includes recordings, transcripts, and analytics for every call.

How It Works

How Your Veterinary Answering Service Works

01

Answer Every Call Instantly

Your AI vet receptionist picks up every pet owner and lead 24/7.

02

Pre-Qualify and Book to Calendar

Captures reason for visit, pet details, and preferences, then books into your calendar.

03

Route Priority Calls to Your Team

Emergencies and VIPs connect to your designated on-call contact with fallbacks.

04

Track Every Call in Your Dashboard

Recordings, transcripts, and analytics for QA, training, and conversion by source or campaign.

Real Impact in Days

Proven Results for Vet Clinics

More New Client Bookings

Convert after-hours and peak-time calls.

No Missed Calls

Every pet owner answered instantly.

Lower Front Desk Costs

Less spend than call centers and overtime.

Handle Multiple Calls at Once

No one sits on hold.

Always On Brand

Consistent, professional communication.

Full Transparency

Recordings, transcripts, and analytics in your dashboard.
💬 “Evening calls no longer go to voicemail. Urgent cases reach us quickly and we added new client bookings in the first month.”— Dr. Maya S., Riverbend Animal Hospital, Austin, TX

Our Pricing

Simple Veterinary Answering Service Pricing

Pay Only for What You Need

Business owner smiling after switching to Adaptify’s transparent pay-as-you-go AI receptionist pricing.
“Setup took three days and missed calls dropped to near zero. Clients get help fast and we only pay for minutes.”

One-Time Setup

$590 paid once.

Full setup, call-flow design, and AI training
Free dedicated US or Canadian phone number
240 free minutes (about 48 calls)
CRM + calendar integration
Call dashboard with recordings, transcripts, and analytics
Ongoing fine-tuning during first month

Ongoing Minute Bundles

$0.24/min

Buy only the minutes you need, top up anytime
Unused minutes roll over for 3 months
No charges if no calls are answered
Secure Your Setup →

No Software to Learn. We Do It All for You.

You get a done-for-you vet answering service, not another tool to figure out.

  • Fully Done for You

    Voice, scripts, integrations, and testing by our engineers.

  • Live in 3 Business Days

    Number, calendar connection, and launch checklist.

  • 240 Free Minutes to Start

    Unused minutes roll over for 3 months.

  • 1 Month of Fine-Tuning

    Optimized based on real calls.

FAQs - Veterinary Answering Service

1. What is a veterinary answering service and how does it help clinics?

A 24/7 AI vet receptionist that answers every call, books appointments to your calendar, captures pet and owner details, and routes urgent cases to your team. You get recordings, transcripts, and analytics in one dashboard.

2. How is AI different from a traditional call center?

Instant pickup, no holds, consistent scripts, and integrations with your tools. You pay per minute only when calls happen.

3. Do you offer an after-hours veterinary answering service?

Yes. Nights, weekends, and holidays. The agent follows your rules, captures full details, and routes priority callers immediately.

4. Can it book new client and wellness/sick visits?

Yes. It asks screening questions, checks availability, and places confirmed bookings on your calendar. Confirmations and reminders are optional.

5. Can it capture medical details safely?

Yes. It can collect pet info (species/breed, age, weight), presenting issue, medications, and owner contact details for your team to review. Custom fields are supported.

6. Does it provide medical advice?

No. It performs scripted intake and scheduling, then routes or books according to your rules. It does not provide medical advice.

7. Where do urgent calls go?

To your designated on-call veterinarian or ring group. You control schedules, targets, and fallbacks.

8. Which tools do you integrate with?

Any calendar. Veterinary platforms like ezyVet, Cornerstone, AVImark, IDEXX Neo, Covetrus Pulse, and Shepherd. Plus Zapier and webhooks. See all on the Integrations page.

9. How fast can we go live and what do you need from us?

3 business days. After setup, you’ll complete a 5-minute form with script, routing rules, escalation contacts, and your calendar. We build and test, send your number and dashboard, then you go live.

10. What does the dashboard include?

Recordings, transcripts, and analytics for every call. Track answer rate, response time, bookings and outcomes.

11. What does it cost and how are minutes billed?

One-time setup is $590. Usage is $0.24 per minute. Unused minutes roll over for 3 months. No contract and no charges if no calls are answered.

12. Is data secure?

Yes. Data is encrypted in transit and at rest with role-based access and audit logs.

13. How do I start right now?

Click Build Your Agent, complete checkout, then fill a short form. We’ll build your veterinary answering service and go live in about 3 days. Prefer to talk first? You can schedule a call after checkout.

Stop Missing Calls. Start Booking Veterinary Appointments 24/7

Your veterinary AI receptionist can be live in 72 hours or less.

  • Full setup, done for you
  • 240 free call minutes included
  • CRM + calendar integration
  • Secure dashboard with recordings, and analytics
  • No contract, pay only for minutes you use
Build Your Agent
⚡ Only 6 Onboarding Slots Left This Week